Continuation on Communicating With Social Media

Last Week, I spoke at the Potomac Forum’s session on How to” in Social Media in Government. My presentation was on How to Write a Blog Post: The first steps of organizational blogging.

I have been blogging in some shape or form since 1999. I started blogging about concerts I attended and the occasional hi-jinks that ensued with my work as a music promoter. Over the years, I have transitioned to community management and supporting the Federal Government with Enterprise 2.0 best practices. Part of being a good community manager is to have a voice that can be heard above the rest of the noise of discussion in regards to presenting policy and guidelines, as well as mitigating wiki edit wars.

As such, I leverage my blog internally in my company and with the customers I support to organize the chaos. Blogs are an effective way to place a conversation or announcement you would normally send to a large email recipient list and can prevent those long chains of “reply all”.

This workshop is a follow-up to my previous talk at the last Potomac Forum I spoke at in August 2009, Hints for Communicating in Social Media.

To see the steps I have covered in my talk, please check out the wiki on GovCollab.

Blogs I contribute to on the open internet aside from this one:

I am also a guest blogger for ZDNet and Social Computing Journal on topics of Enterprise 2.0 and Government 2.0. Occasionally, I am also asked to guest post on blogs, which I consider an honor and will link on my website. If you would like me to be a guest blogger on your site you can contact me via twitter (@immunity) to connect for more details.

Protected: Ignite DC #2 and SxSW Interactive

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US AIR GUITAR FINALS IN WASHINGTON DC

I have been looking forward to tonight for some time. Back in June, I had the pleasure of judging the US AIR GUITAR regional at the 930 club. It was such a blast. Tonight, the madness resumes as we [DC] pick our representative to the World Finals in Finland.
I will not be judging tonight, I will be representing the geek girl/gov goth fandomonium in the crowd. I am looking forward to meeting up with the fast friends from last time and rooting for both “The Shred” and “Sanjar the Destroyer (STD)”.
Finals in Washington DC

Finals in Washington DC

NBC had some great coverage about the event I judged as a preview for tonight’s finals. Take a look, I show up in the video at the end showing my love for STD!!

The Washington Post also covers tonight’s debauchery…..
The US AIR GUITAR blog, also had an excellent recap of the June event. A hilariously fun read, but barely covers the insanity of the night. There are no words for what you experience in the crowd at one of these events.
And Mitt Umlaut, I will be looking for you tonight ;)
So come out, doors are at 8pm at 930 Club

Full-screen

930
815 V St NW
Washington, DC 20001
(202) 393-0930

Social Media Club DC – Mid-Summer Happy Hour (Tonight)

I am pleased to announce that my company Navstar, Inc. will be sponsoring tonight’s Social Media Club DC – Mid-Summer Happy Hour [July 29, 2009 from 6:00 PM - 8:00 PM (ET)] at Bar Louie in Chinatown, Washington, DC.

This event is brought to you by Social Media Club DC and Navstar to introduce the new leadership team, including myself as Executive Vice President and Programming Director. I am very excited to be taking on this role for the team. I have already dived into the position and I can tell you great things are in the works for this fall, including a trip to wine country with DC Tech Adventure.

In lieu of a formal event for July, Social Media Club DC is getting together for a little networking, a couple cool drinks, and a lot of fun.

Please join myself, colleagues from [@Navstar and @CocoNavstar] at Bar Louie on July 29. We’ll be in the back room, with drink specials available for Social Media Club members. As of the time I am writing this I have not yet decided what I will be wearing – but I will have a nametag. I promise, even though we are in the middle of a hot one this summer I will wear my hair down. And those of you going by my twitter avatar pic who have not met me yet, let me warn you, my hair has grown out longer.

Aside from being a fun way to unwind with fellow DC geeks [nerds and technoweenies too!] after a long work day, the July event will also give you a chance to meet and share ideas with our new leadership team.

To RSVP, you can go to http://smcdcjuly.eventbrite.com/ (If the RVSP is sold out, you can come anyways as a guest of mine)

I am very happy to mark this occasion as a kick off to the new leadership team, some of which I am also meeting for the first time. Looking at the list of RSVP’s I see many names of people I have been dying to meet for some time. If you are wondering if you are one of those people, you are. So come say hi, seriously.

As my company is sponsoring my first event as Programming Director of SMC-DC, there will be plenty to nibble on for snacks and drink specials. [HH specials: $3 draft, $5 wine, $7 signature cocktails]. We will be in the back room so look for the Navstar Banner. In addition, remember to bring your business cards for a chance to win tickets to a Nationals game. These seats are amazing. I love that you are right on the first base line and if you care to know, a short distance from the drink stand. Let’s hope Teddy wins at the game you go to.

As a reminder, here’s the information on the new club leaders, so you can feel free to connect with them prior to the event, as always you can follow @smcdc for all the news and happenings.

Larissa Fair – President

Twitter – @lyf108

Andrea Baker – Executive Vice President and Programming Director

@immunity

Anna Gabert and Travis Mason- Vice President & Sponsorship Directors

@annagabert @tgmason

Sarah Wurrey – Vice President & Promotions Director

@sarahwurrey

Nisha Chittal, Meg Roberts, Sara Burson – Event Managers

@nishachittal, @megmroberts, @saraburson

Maia Kotlus-Gates and Beth McNamee – Membership Managers

@maiakg, @bethmcnamee

Gabriel Key – Digital Scribe/Content Organizer

@gabrielmkey

Event Logistics:

Wednesday, July 29
6:00pm – 8:00pm
Bar Louie
701 7th Street NW #D
Washington, DC 20001
202-638-2460

Connect with SMC-DC

Washington DC has its own wiki-in-progress. Please visit: http://socialmediaclubdc.pbwiki.com/ for more details.

Washington DC Twitter: http://www.twitter.com/smcdc

Hashtag: #smcdc

Facebook: http://www.facebook.com/group.php?gid=2419741913

LinkedIn: http://www.linkedin.com/groups?gid=1820071&trk=hb_side_g

Friendfeed: http://www.friendfeed.com/smcdc

Ignite DC Proposal – DC Women Rock

Women Rockstars

Women Rockstars

I have submitted a proposal to use my 5 minutes at Ignite DC on May 14, 2009 to highlight DC Women in tech, enterprise, and social media. Please comment on the proposal if you would like to see this make it as one of the final 16 presenters. The organizers of Ignite DC clearly said they wanted to see more women submit proposals, so you can do that too. I figured I can use my time to promote more women.

Additionally, if you want to be one of the women featured in my 5 minutes presentation, please connect with me here in a comment on my blog or via twitter @immunity.

Thank you for your time.

She’s Geeky Northern Virginia is Less Than a Month Away

The Girls of Shes Geeky NoVA at SxSWi

The Girls of Shes Geeky NoVA at SxSWi

Update: This event has been postponed until Fall 2009

In honor of Ada Lovelace Day.

INVITATION TO ALL WOMEN!!

She’s Geeky is coming to Northern Virginia – the DC Area.
April 18th McLean Virginia (Tyson’s Corner).
http://www.shesgeeky.org/

Early bird admission is $40 until April 1 – $45 regular until April 11 and $50 after that.
Student admission is $20

We are inviting women from a divers range of industries together for a day of interactive learning and industry cross pollination.

To us Geekiness is self defined – from those with advanced degrees in mathematics, science and engineering. To skilled programmers who are in large enterprises, government or startups. To women who have taught themselves how to code the PHP on their side bars on their blog or just super enthusiastic users of technology.

Each city has a different mix of technologies – DC has a variety of fields
* the nonprofit and advocacy sectors,
* government, defense, aerospace, and intelligence
* Web portals – like AOL
* startups innovating

The range of topics discussed is diverse – in California you can see the list of sessions.
http://shesgeeky.org/wiki/Sg2009wc:Notes

————-
How does the unconference day work?

The sessions are put forward by the women who attend the event – and are diverse. They include expert topics about their particular expertise, hosting conversations about issues of interest both technical and personal (like how to balance work and family), exploring start-up ideas, introductions or deep dives to different programming languages or frameworks, sharing stories about what it was like to work in the early days of the industry, introduction to public speaking and many others.

Beginning at 9 AM each day, we start with a blank wall and, in less than an hour, through a highly participative process, create a full day, multi-track conference agenda that is relevant and inspiring to everyone there.

From there, we go to separate areas or rooms assigned to each topic. The session can be a presentation, inquiry about a question or discussion about an issue or technical field. or. One participant volunteers to record the proceedings.

The notes from each session are collected in the newsroom, then a book is compiled with all the notes from the conference and distributed to everyone who attended.

For this event, we have the pleasure of guest moderator, Jean Russell. This event is co-hosted by Amy Senger of LMI and myself, Andrea Baker, of Navstar, Inc.

—————–

Sponsorship opportunities for both small and large companies are available too.

If you have questions you can e-mail us at info@shesgeeky.org

Almost Done But Not Quite, SxSWi

Someone caught me speaking at Amys Salon on Friday night. Thanks to Luc Van Braekel

Someone caught me speaking at Amy's Salon on Friday night. Thanks to Luc Van Braekel

Its day 4 for me here now at SxSW interactive in Austin, Texas. Its been an amazing conference so far for this no longer a SWirgin. I came here with the tech expirement that I would attend and participate using only my blackberry, my flip, and my camera.

For the most part this has worked. I have been able to capture notes, tweet, and take pictures to capture this experience.

I have also luckily been able to stop in on occasion to the connection centers (this is where I am now), where laptops are available for short quick use, if you are ok with standing. Which, on day four… I am really not. I have learned that good shoes, hydration, and mental and physical rest are keys to survival for a productive conference.

This blog post is a quick teaser to the epic one that will follow with complete links to my media output and thoughts on sessions I attended. This will be posted later in the week when I return to DC.

I will say, this trip has been more geared to listening and participating in discussions on women’s issues, especially ones in tech. I have met many great people and have been able to also connect with my twitter friends who were only virtual creatures before this point. I am also greatful to the new friendships of people back home whom I’ve only seen a few times, bond over the experience.

Quick takeaways until the big post:

  • Yes, this was worth it to be physically here.
  • Networking and meeting people in real life alone is valuable.
  • First person I saw at the convention center was Kevin Marks
  • I am admittedly a google reader fan
  • Gary V. still brings the Thunder
  • Next year I am doing Cogaoke
  • So many efforts out there to elevate woman’s issues in tech
  • The Austin Convention center is “teh suck” in architectural design and layout – can’t find $h!7
  • I wish I could stay for the music, but it already feels like I have been here too long.
  • Tara Hunt first in real life impression awesome, while Julia Allison‘s rude and inconsiderate.
  • Even though I didn’t go to the sessions, I know what “making whuffie” is about
  • @wefollow – so far maybe the biggest thing out of the conference
  • The Keynotes were mostly unimpressive.
  • Giving out your twitter handle and posting a specific hashtag for sessions makes the session more connected.
  • The events I picked before hand online, are not necessarily the events I ended going to.
  • Parties are fun. But don’t overdo it.

Government 2.0 Camp Venue Announced

The Pre-Camp Field Guide video. It can be found here:

http://www.government20club.org/2009/02/government-20-camp-pre-camp-field-manual/

Event: Government 2.0 Camp

Date: Friday, March 27, 2009 at 8:00 AM – Saturday, March 28, 2009 at 6:00 PM (ET)

YES THIS IS A FULL TWO DAY EVENT

Location:
Duke Ellington School of Arts
3500 R St NW
Washington, DC 20007

For more information click hereGovernment 2.0 Camp

Yes, I’m a SWirgin

Me being silly during a webcast last yearMe being silly during a webcast last year, p.s. I’ve lost a lot of weight since then…

This year, I finally get to see the hype first hand. I will be going to SxSW Interactive starting this Friday. Last year I watched the overflow of Information spill out from the event from my office back here in Northern Virginia and said to one of my contract customers, “I have to go next year!” Too late to put together a panel or a talk (I would have done one on Community Management), I am going this year mostly to network and sink in as many talks and panels as I can. But the point is I AM GOING!

Thanking my lucky stars for much of the pre-planning information this year, as  I am working out much of my trip as I can in advance with the help of some non-SWirgins. I am flying on the Big BWI Blogger Boeing on Friday morning (Flight 2262) with at least 6 other twitter/bloggers. If you are also on this flight, let us know so you can join the group. I am also looking to either carpool or take public transportation to the airport.

To get prepared, I have been doing a lot of reading of my trusted friends and experts who have done this thing before. Aaron Brazell aka @Technosailor has a nice write up about what to expect, some considerations, and even packing tips.

Andrew Mager (@mager) from ZDnet has a guide he put together with his picks for sessions to attend, as well as parties and extras.

And if you are looking for parties and other thing related to the event, you might want to check out the growing list over at http://sxsw.razorfish.com/

I have also signed up for my.sxsw.com. The official social networking site of the entire conference. It was developed by my good friends over at the social collective (follow @bucchere for more details). We used this networking software before for WIREICES last fall and they have improved it a lot since our experience and hopefully with our feedback.

Mostly I will be hanging out with other SWirgins Amy (@sengseng) and Steve (@robotchampion). We’ll be at Amy’s salon on Spying 2.0 (see below) if anyone wants to come say hello.

If there are any other tips or things I should know about please do not hesitate to let me know. I will be trying to twitter and live blog as much as I can during the event, but if my laptop becomes an anchor, there might be more twittering and less blogging until after the event.

I haven’t finished picking out my interested events and some are subject to chance, since some are at the exact same time as others I am interested in, but right now here is a brief list:

Friday, March 13th

02:00 PM
Minority Report is Real at 12AB
06:30 PM
Spying 2.0: Can America Compete With Web-Savvy Enemies? at 19B

Saturday, March 14th

11:30 AM
Blog on Company Time and Get Promoted at 5A
11:30 AM
Microformats: A Quiet Revolution at 10
02:00 PM
Opening Remarks at A
03:30 PM
Everything I Needed to Know About the Web I Learned from Feminism at 9
08:00 PM
SXSW Interactive Opening Party Hosted by frog design at Mexican American Cultural Center
10:00 PM
OK! Happy Cog’aoke at The Scoot Inn

Sunday, March 15th

11:30 AM
How to Create a Great Company Culture at Hilton E
11:30 AM
OpenID, OAuth, Data Portability and the Enterprise at Hilton C
11:30 AM
Why Is Professional Blogging Bloodsport for Women? at 5A
03:30 PM
Your Personal Blog is Dead at 5A
04:00 PM
Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business at Day Stage
04:00 PM
The SXSW Block Party at Film + Interactive Trade Show
05:00 PM
How Not To Be Evil (Even By Accident) at 5C
05:00 PM
How Social Networks Are Killing the Revolution at 8
06:00 PM
SXSW Web Awards Pre-Party at Downtown Hilton Hotel, 6th Floor Foyer
07:00 PM
Adobe 12th Annual SXSW Web Awards Ceremony – Presented by Adobe at Downtown Hilton Hotel, 6th Floor

Monday, March 16th

10:00 AM
Presenting Straight to the Brain at A
10:00 AM
Shift Happens: Moving from Words to Pictures at Hilton C
11:30 AM
Are Women Taken More Seriously On The Web? at C
02:00 PM
Monday Keynote Interview at A
03:30 PM
Whitehouse.gov 2.0: Upgrading to Open Source Government at Hilton D
04:00 PM
The Rackspace Cloud SXSW Lounge Party at Brush Square Park West Tent
05:00 PM
Back Off Man, I’m A Scientist: User Generated Discovery at B
09:30 PM
Mashable Party at Six Lounge

Tuesday, March 17th

10:00 AM
Collabotition: Can Companies Work With Their Competitors? at A
11:30 AM
Getting Things Done the Simple Way at 5A
11:30 AM
Help! My iPod Thinks I’m Emo at Hilton C
11:30 AM
UR Blog Sux and Print is Dead at 18BCD
02:00 PM
Touching Me Touching You: How We Feel Technology at 8
02:00 PM
Tuesday Keynote Interview at A
03:30 PM
Too Much Text: When I Was Your Age, We Sent Email at 5A
05:00 PM
Posse Blogging: Never Blog Alone at 7
05:00 PM
The Convergence of High-End Design, Fashion and Technology at 8
05:00 PM
Who Will Check My Email After I Die? at 5A
07:00 PM
SXSW Interactive Closing Party Hosted by Media Temple at La Zona Rosa

Groundswell is the new Grassroots

In this post, I thought I would take a moment to let you know a little more of the story of my background and how while my career has taken me all over, the lessons learned from one industry to another carry over:

Years ago I ran my own promotions company (Emerging Sounds) for the music industry. My focus was creating a methodology for success in helping bands get noticed and get signed, it was all about grass roots marketing.

This was around the time when e-groups was bought out by Yahoo, so we created groups for our bands that we supported. In addition, we would take thousands of pictures of our bands so while we traveled from show to show, city to city, we had images to capture their essence. This was before digital cameras were affordable and as mainstream as the are today. So we would have to go to CVS or another photo development place, as for the pictures not only in print, but on floppy disk. Those were the “glory days”.

We were the “gardeners” of the Mid-Atlantic Music Scene and we were happy to do it. Why? Because we believed in our product: The bands we selected to promote. This just wasn’t any old band of the street, but ones we felt we knew and could get to know better as people. We became a family with them and in turn, we’re able to put 1000% efforts in to pushing them out to the rest of the world and record labels. This was the beginning of a new era for the music industry as MP3′s on the web were a way of getting your music into the hands of fans. I was working with industry reps giving them the inside scoop of what fans in our area were listening to and who we wanted to see on MTV (they were still playing some videos) and the short-lived Television show “Farmclub“. To me, this is as close to a point when I can remember a user-generated web beginning to form. Before we started calling it “Web 2.0″.

If you take a look at the bands listed on the Mid-Atlantic Music Scene page, you might see names of bands that you still know of today. Some had regional success, some even more national an world exposure (Remember Sev’s Pepsi Blue commercial), and some well are dating world famous socialites.

Sev – Pespi Blue (Same Old Song)

Now to my point of this blog post title. This was all grassroots work. Done by those who loved what they did and it didn’t matter if it wasn’t their “official” job or even if they were getting paid for it. It was for the love of the game. This is what I see happening with social media tool adoption with the communities I am involved.

Just as I took an initiative to create a company for recognizing and promoting the talent in a music industry that was on the verge of a technological change, I wanted to do the same for my organization. I believe I started using Wiki’s in 2005, with Confluence and at least in May 2006 with Wikipedia (when I finally decided to get a user account).

In early 2007, I became the first ever paid Intellipedian. My job as lead wiki gardener (a position I have since passed on to other colleagues) was to maintain the wiki and other social web tools for the Intelligence Community. I used my position to mentor and shape the “edit swarms” that have helped Intellipedia grow into what it is today. I have to believe a lot of my mentoring and efforts in shaping Intellipedia come directly from my experience in managing a music promotions community, all grassroots.

If you were at Fastforward2008 this past February, you might have heard Professor Andrew McAfee mention the story above as a part of his keynote.

So this grassroots term is now being referred to as groundswell, when it comes to the growth of any social web tool. For Intellipedia, it has been a wonderful ride as to see my suggestions to the gardeners who I have mentored use their “spare-cycles” with managerial buy-in. Their work has been to me the great success of the wiki, as we are not only capturing knowledge, but organizing it in a robust way.

I used to use the term “Community Manager” to define my role, however I never felt manager was the right term, I believe myself to be more of an advocate. A “Community Advocate“. I have shaped the term and role from past experience to what I have learned from the likes of Tim Ferriss, Gary Vaynerchuk, Jeremiah Owyang, and others in the world of social media. I am an advocate not only for the tools, but for the people on both sides of the application, the developers and the users. I have walked in both sets of shoes in my life and that experience helps me make the communication flow between the two parties. Then there is marketing… you know the fun stuff. The stuff that drove me to want to do more when I was in the music scene. I believe those skills I have sharpened over the years, so I can tell what potential users, listeners would probably want to hear and see to get them to use their tool or buy their music or go to a show.

I hope that in all my work, in all the talks, in all the blog posts, and online chats: inside the community, my company, and beyond; that my work inspires others to be community leaders. I would love my grassroots work to make the groundswell happen within these “families” to take-off and build bigger and brighter things. And I know they do, I see the work of others and I am proud to call them a colleague.