Tag Archives: andrea baker

The Difference Between Enterprise 2.0 and Social Media

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Recently in a phone interview I was asked about the difference between the two subjects in the title. I thought to myself, I have answered this many times, but it would be just so much easier to write my answer and then have it available to anyone who reads my blog or is searching for the answer. Not to mention, putting frequently asked questions in a blog post or a wiki page is usually one of my solutions I offer to someone if they keep having to answer the same question or relay the same information more than twice. So I thought I should heed my own advice.

Simply put its internal vs. external, two different parts, that work separately, but should work together. See my breakdown below for more differences:

 

Enterprise 2.0 Web 2.0 /Social Media
Internal Facing External Facing
Firewall Open to the world
Business Social
knowledge capture sharing random things
wiki, blog, social bookmarks, chat social networks and “cool interactive” websites
productivity & efficiency time-suck
reduction of email email producer
collaboration 67 comments on fark

OK I put some things in there for levity as I am biased for the Enterprise 2.0 side of the house. The reason, I think organizations should think internally before claiming they get it on the Internet. You may look cool by having a social media presence to get new recruits and new hires. But if you do not have a productive and collaborative environment behind the firewall, you are NOT going to retain the young bright minds to take your organization into the future.

Also, I didn’t know about the existence of this video, of someone I practically consider a mentor in the business and thinking end of all things Enterprise 2.o. I think Andy eloquently speaks on the differences in what he has noticed in the the past 2 and a half years.

Andrew McAfee – What is Web/Enterprise 2.0

My simple advice is this if you are a business organization, your Enterprise solution should be in communication with your social media strategy. If you are public organization, who has or hires a marketing team, you should be in control of your brand presence on the internet. You should NOT outsource this. For Government organizations, this position for brand management should be part of your Office of Public Affairs or equivalent. The persons working on this external presence for your organization, should also be a part of the enterprise solution for internal collaboration. The internal collaboration, the Enterprise 2.0 platform your organization leverages to communicate between employees is paramount to the growth of the organization.

The Enterprise 2.0 Life-Cycle

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Over the past few years I have been collecting knowledge and growing best practices for my business area of Enterprise 2.0. I recently changed my position at Navstar to focus on this exclusively and now I am no longer the Director of Technology, I am the Director of Enterprise 2.0. (new business cards have been ordered).

With that, the past few years I have been growing our Enterprise 2.0 business at Navstar, Inc. This growth comes from my personal experience in managing communities over the past 15 years with the various tools available. As the community grows, technology is growing and evolving with or without it. Some communities embrace change, others do everything they can to resist.

With that, I have developed the Enterprise 2.0 Life-Cycle or ELC2.0

The Enterprise 2.0 Lifecycle

The Enterprise 2.0 Life-cycle

This life-cycle is the stages in which I have seen organizations, communities, and businesses adapt to the changing and available technologies that help their organization grow and thrive. This may ring a little familiar to those who are familiar with the Software Development Life-cycle (SDLC), the long, costly, and project creep way of doing business. In this approach, we do not wish to reinvent the wheel. We firmly believe that there are many excellent open-source solutions that are ideal for business collaboration, communication, networking, and transparency.

  • Evaluation – The Enterprise 2.0 team evaluates the customer for their needs, conducting focus groups and attending meetings of those in the target community. A requirements document is developed based on the discussions and presented to management for a proposed solution.
  • Enterprise Implementation – All activities and tasks are derived from capabilities, actualized by deliverables, and produced into an implementation document.
  • Customization – During the pilot introduction and eventual community roll out, the Enterprise 2.0 works with customers to tweak the enterprise solutions (toolkit), to fit the communities needs. Not just an out of the box solution.
  • User Management – An experienced Community Manager will work as a part of the larger community to bridge the technology and cultural gaps, develop guidelines, and tutorials for new users. As well as act as initial Tier 1 support until additional staff has been trained.
  • Training – As you introduce new tools to your community they will replace existing business practices. With new technologies and tools, comes a bit of a learning curve for some. This is why we believe training is essential to the deployment of Enterprise solutions.
  • Evolution – As the community comes on line with the tools replacing old business practices with new techniques, comes the desire to do more. This becomes the natural cultural evolution of the community.
  • Revolution – The cycle continues as the revolution takes over. The community suggests new tools and new technologies on their demand bringing back the circle to evaluation, in which the Community Manager and Enterprise Architect consider the community input to take it to the next level.

Now this is not the entire strategy I am posting, but rather the highlights [excerpts from our Navstar, Inc Whitepaper on Enterprise 2.0 for Business] of the overall implementation of Enterprise 2.0 within a community, be it business in the private sector or the Government. If your business or organization would like to learn more or are looking for a company with Enterprise 2.0 experience and solutions that encompass the entire life-cycle, then feel free to reach me at my work email account [abaker at navstar-inc.com]. I would be happy to listen to your needs and open a dialog for a solution in which Navstar can help you.

Ignite DC Proposal – DC Women Rock

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Women Rockstars

Women Rockstars

I have submitted a proposal to use my 5 minutes at Ignite DC on May 14, 2009 to highlight DC Women in tech, enterprise, and social media. Please comment on the proposal if you would like to see this make it as one of the final 16 presenters. The organizers of Ignite DC clearly said they wanted to see more women submit proposals, so you can do that too. I figured I can use my time to promote more women.

Additionally, if you want to be one of the women featured in my 5 minutes presentation, please connect with me here in a comment on my blog or via twitter @immunity.

Thank you for your time.

She’s Geeky Northern Virginia is Less Than a Month Away

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The Girls of Shes Geeky NoVA at SxSWi

The Girls of Shes Geeky NoVA at SxSWi

Update: This event has been postponed until Fall 2009

In honor of Ada Lovelace Day.

INVITATION TO ALL WOMEN!!

She’s Geeky is coming to Northern Virginia – the DC Area.
April 18th McLean Virginia (Tyson’s Corner).
http://www.shesgeeky.org/

Early bird admission is $40 until April 1 – $45 regular until April 11 and $50 after that.
Student admission is $20

We are inviting women from a divers range of industries together for a day of interactive learning and industry cross pollination.

To us Geekiness is self defined – from those with advanced degrees in mathematics, science and engineering. To skilled programmers who are in large enterprises, government or startups. To women who have taught themselves how to code the PHP on their side bars on their blog or just super enthusiastic users of technology.

Each city has a different mix of technologies – DC has a variety of fields
* the nonprofit and advocacy sectors,
* government, defense, aerospace, and intelligence
* Web portals – like AOL
* startups innovating

The range of topics discussed is diverse – in California you can see the list of sessions.
http://shesgeeky.org/wiki/Sg2009wc:Notes

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How does the unconference day work?

The sessions are put forward by the women who attend the event – and are diverse. They include expert topics about their particular expertise, hosting conversations about issues of interest both technical and personal (like how to balance work and family), exploring start-up ideas, introductions or deep dives to different programming languages or frameworks, sharing stories about what it was like to work in the early days of the industry, introduction to public speaking and many others.

Beginning at 9 AM each day, we start with a blank wall and, in less than an hour, through a highly participative process, create a full day, multi-track conference agenda that is relevant and inspiring to everyone there.

From there, we go to separate areas or rooms assigned to each topic. The session can be a presentation, inquiry about a question or discussion about an issue or technical field. or. One participant volunteers to record the proceedings.

The notes from each session are collected in the newsroom, then a book is compiled with all the notes from the conference and distributed to everyone who attended.

For this event, we have the pleasure of guest moderator, Jean Russell. This event is co-hosted by Amy Senger of LMI and myself, Andrea Baker, of Navstar, Inc.

—————–

Sponsorship opportunities for both small and large companies are available too.

If you have questions you can e-mail us at info@shesgeeky.org

An Alternative for MS Project

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Earlier today I put out a question twitter, what is a good open source alternative to MS Project? I am asking because I am about to create another WBS for a project and I think its more professional to have a Gantt chart and a clear delination of where milestones are, than if shown in a spreadsheet.

Additionally, I am a supporter and advocate of many open source tools vs. their costly competitors in the Enterprise. I mean there is nothing wrong with the big guys. Some of their products are amazing and there is no replacement. For instance, I usually use Google Docs or Open Office for writing proposals. But when it gets proprietary and complex, nothing can replace MS Word.

So with that, I share with you my preliminary list of responses for my question on an Alternative for MS Project.

I do not endorse any of these products yet, as I will be trying them over the weekend, but I will share my opinions once I have. Additionally, if you have any suggestions that are not on this list please share. And if yours is one of the suggestions on the list, please explain why you suggested the product, since you have more than 140 characters to do so.

Almost Done But Not Quite, SxSWi

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Someone caught me speaking at Amys Salon on Friday night. Thanks to Luc Van Braekel

Someone caught me speaking at Amy's Salon on Friday night. Thanks to Luc Van Braekel

Its day 4 for me here now at SxSW interactive in Austin, Texas. Its been an amazing conference so far for this no longer a SWirgin. I came here with the tech expirement that I would attend and participate using only my blackberry, my flip, and my camera.

For the most part this has worked. I have been able to capture notes, tweet, and take pictures to capture this experience.

I have also luckily been able to stop in on occasion to the connection centers (this is where I am now), where laptops are available for short quick use, if you are ok with standing. Which, on day four… I am really not. I have learned that good shoes, hydration, and mental and physical rest are keys to survival for a productive conference.

This blog post is a quick teaser to the epic one that will follow with complete links to my media output and thoughts on sessions I attended. This will be posted later in the week when I return to DC.

I will say, this trip has been more geared to listening and participating in discussions on women’s issues, especially ones in tech. I have met many great people and have been able to also connect with my twitter friends who were only virtual creatures before this point. I am also greatful to the new friendships of people back home whom I’ve only seen a few times, bond over the experience.

Quick takeaways until the big post:

  • Yes, this was worth it to be physically here.
  • Networking and meeting people in real life alone is valuable.
  • First person I saw at the convention center was Kevin Marks
  • I am admittedly a google reader fan
  • Gary V. still brings the Thunder
  • Next year I am doing Cogaoke
  • So many efforts out there to elevate woman’s issues in tech
  • The Austin Convention center is “teh suck” in architectural design and layout – can’t find $h!7
  • I wish I could stay for the music, but it already feels like I have been here too long.
  • Tara Hunt first in real life impression awesome, while Julia Allison‘s rude and inconsiderate.
  • Even though I didn’t go to the sessions, I know what “making whuffie” is about
  • @wefollow – so far maybe the biggest thing out of the conference
  • The Keynotes were mostly unimpressive.
  • Giving out your twitter handle and posting a specific hashtag for sessions makes the session more connected.
  • The events I picked before hand online, are not necessarily the events I ended going to.
  • Parties are fun. But don’t overdo it.

Government 2.0 Camp Venue Announced

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The Pre-Camp Field Guide video. It can be found here:

http://www.government20club.org/2009/02/government-20-camp-pre-camp-field-manual/

Event: Government 2.0 Camp

Date: Friday, March 27, 2009 at 8:00 AM – Saturday, March 28, 2009 at 6:00 PM (ET)

YES THIS IS A FULL TWO DAY EVENT

Location:
Duke Ellington School of Arts
3500 R St NW
Washington, DC 20007

For more information click here: Government 2.0 Camp

Yes, I’m a SWirgin

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Me being silly during a webcast last yearMe being silly during a webcast last year, p.s. I’ve lost a lot of weight since then…

This year, I finally get to see the hype first hand. I will be going to SxSW Interactive starting this Friday. Last year I watched the overflow of Information spill out from the event from my office back here in Northern Virginia and said to one of my contract customers, “I have to go next year!” Too late to put together a panel or a talk (I would have done one on Community Management), I am going this year mostly to network and sink in as many talks and panels as I can. But the point is I AM GOING!

Thanking my lucky stars for much of the pre-planning information this year, as  I am working out much of my trip as I can in advance with the help of some non-SWirgins. I am flying on the Big BWI Blogger Boeing on Friday morning (Flight 2262) with at least 6 other twitter/bloggers. If you are also on this flight, let us know so you can join the group. I am also looking to either carpool or take public transportation to the airport.

To get prepared, I have been doing a lot of reading of my trusted friends and experts who have done this thing before. Aaron Brazell aka @Technosailor has a nice write up about what to expect, some considerations, and even packing tips.

Andrew Mager (@mager) from ZDnet has a guide he put together with his picks for sessions to attend, as well as parties and extras.

And if you are looking for parties and other thing related to the event, you might want to check out the growing list over at http://sxsw.razorfish.com/

I have also signed up for my.sxsw.com. The official social networking site of the entire conference. It was developed by my good friends over at the social collective (follow @bucchere for more details). We used this networking software before for WIREICES last fall and they have improved it a lot since our experience and hopefully with our feedback.

Mostly I will be hanging out with other SWirgins Amy (@sengseng) and Steve (@robotchampion). We’ll be at Amy’s salon on Spying 2.0 (see below) if anyone wants to come say hello.

If there are any other tips or things I should know about please do not hesitate to let me know. I will be trying to twitter and live blog as much as I can during the event, but if my laptop becomes an anchor, there might be more twittering and less blogging until after the event.

I haven’t finished picking out my interested events and some are subject to chance, since some are at the exact same time as others I am interested in, but right now here is a brief list:

Friday, March 13th
02:00 PM
Minority Report is Real at 12AB
06:30 PM
Spying 2.0: Can America Compete With Web-Savvy Enemies? at 19B

Saturday, March 14th
11:30 AM
Blog on Company Time and Get Promoted at 5A
11:30 AM
Microformats: A Quiet Revolution at 10
02:00 PM
Opening Remarks at A
03:30 PM
Everything I Needed to Know About the Web I Learned from Feminism at 9
08:00 PM
SXSW Interactive Opening Party Hosted by frog design at Mexican American Cultural Center
10:00 PM
OK! Happy Cog’aoke at The Scoot Inn

Sunday, March 15th
11:30 AM
How to Create a Great Company Culture at Hilton E
11:30 AM
OpenID, OAuth, Data Portability and the Enterprise at Hilton C
11:30 AM
Why Is Professional Blogging Bloodsport for Women? at 5A
03:30 PM
Your Personal Blog is Dead at 5A
04:00 PM
Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business at Day Stage
04:00 PM
The SXSW Block Party at Film + Interactive Trade Show
05:00 PM
How Not To Be Evil (Even By Accident) at 5C
05:00 PM
How Social Networks Are Killing the Revolution at 8
06:00 PM
SXSW Web Awards Pre-Party at Downtown Hilton Hotel, 6th Floor Foyer
07:00 PM
Adobe 12th Annual SXSW Web Awards Ceremony – Presented by Adobe at Downtown Hilton Hotel, 6th Floor

Monday, March 16th
10:00 AM
Presenting Straight to the Brain at A
10:00 AM
Shift Happens: Moving from Words to Pictures at Hilton C
11:30 AM
Are Women Taken More Seriously On The Web? at C
02:00 PM
Monday Keynote Interview at A
03:30 PM
Whitehouse.gov 2.0: Upgrading to Open Source Government at Hilton D
04:00 PM
The Rackspace Cloud SXSW Lounge Party at Brush Square Park West Tent
05:00 PM
Back Off Man, I’m A Scientist: User Generated Discovery at B
09:30 PM
Mashable Party at Six Lounge

Tuesday, March 17th
10:00 AM
Collabotition: Can Companies Work With Their Competitors? at A
11:30 AM
Getting Things Done the Simple Way at 5A
11:30 AM
Help! My iPod Thinks I’m Emo at Hilton C
11:30 AM
UR Blog Sux and Print is Dead at 18BCD
02:00 PM
Touching Me Touching You: How We Feel Technology at 8
02:00 PM
Tuesday Keynote Interview at A
03:30 PM
Too Much Text: When I Was Your Age, We Sent Email at 5A
05:00 PM
Posse Blogging: Never Blog Alone at 7
05:00 PM
The Convergence of High-End Design, Fashion and Technology at 8
05:00 PM
Who Will Check My Email After I Die? at 5A
07:00 PM
SXSW Interactive Closing Party Hosted by Media Temple at La Zona Rosa

She’s Geeky Comes to Northern Virginia

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She's Geeky

Announcing She’s Geeky NoVA edition. Kaliya, Amy, and myself are organizing the first ever local She’s Geeky event to the DC/MD/VA area on April 18, 2009.

LMI – 2000 Corporate Ridge, McLean VA, 22102

Registration

You can find a ride coordination wiki page here.

If you are a geek and you are a girl, then you qualify to attend. The event is self-organizing by those who attend. An event inside DC proper off a metro line is being planned for later in the year for those who are not able to attend this event. But save the date and I hope to see you on April 18, 2009.
Follow the names above on twitter for more She’s Geeky news as it happens, as well as @shesgeeky for official news.

Update: This event has been postponed until Fall 2009

Get me to GovSec …

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govseclogoThe Expo and Conference is one week away and the big question is, will the Goverati be there? Even though it seems like March is the month of the BarCamp, please don’t let this event skip your radar. The organizers of the event have been reaching out to get their target audience using social media tools such as Facebook, LinkedIN, and Twitter. This event is the perfect meat to the sandwich that was Transparency Camp last week and the upcoming Government 2.0 Camp at the end of the month.

The event is March 11-12, 2009 at the Walter E. Washington Convention Center. As a part of the bigger FOSE 2009 conference this is the part of the event you should focus on if you are someone with interests as my own with Transparency and Collaboration in Government. If you use Intellipedia, you might want to think about attending. First responders and those in Government security fields might not be reading my blog exactly, but if you know of someone who fits the bill and should attend, please pass along my blog and the link to the conference to encourage them to go. It is free to attend the expo for both GovSec and FOSE 2009 and if you have already registered for FOSE don’t sweat it, because you are covered for this event as well.

Louis Freeh, Former Director of the FBI

Louis Freeh, Former Director of the FBI

The former Director of the FBI, Louis Freeh will be the Keynote speaker of this event discussing the Convergence of Homeland Security on Thursday, March 12 at 9am. Mr. Freeh tenure as Director was during several major events that I can recall that brought national attention to the FBI. He was the director at the time of the infamous Robert Hanssen espionage case. Personally I am very eager to hear him speak about his time in office and his thoughts on the progression of the FBI and Homeland Security in a post 9/11 world.

Other sessions I am interested in are New Technologies for Interoperability, Cyber Security and Information Sharing , Terrorism and Information Technology and the panel moderated by Christoper Dorobek of The Daily Debrief on Federal News Radio.

Register today, and pass on to your colleagues.

FOSE 2009
March 10-12, 2009

Registration: 8:00AM – 4:00PM
Keynote Sessions: 9:00AM – 10:00AM
Expo: 10:00AM – 4:00PM

Walter E. Washington Convention Center
801 Mount Vernon Place NW
Washington, DC 20001